Telephone Systems York, Small Business Telephone Specialist York

You rely on clear, reliable communication to run your business.

You need a business telephone system that works every time, supports your incoming and outgoing calls, and helps your team stay connected whether they use desk phones, cordless phones, mobile devices or VoIP phones.

The right phone system improves call management, strengthens your customer experience, and gives you all the advanced features you need to support a growing business. Your communication setup must handle call routing, call forwarding, call queues, conference calling, voicemail transcription, and day-to-day call handling without disruption. With a system built around your needs, you stay productive and deliver a professional experience on every call.

What makes our business telephone systems different?

You get a business telephone system tailored to the way your company works. We build solutions for small businesses, medium-sized businesses, and multi-site teams across Yorkshire. Whether you need an office phone system, a PBX phone system, VoIP phone systems, or hybrid options, we help you choose the right phone system and access advanced features that support your daily operations.

Our engineers are manufacturer-trained across Panasonic, Samsung, Nortel, and modern voice over internet protocol systems. Because we work with both traditional phone systems and VoIP technology, you can upgrade confidently without disrupting your current phone system or existing phone numbers.

How do our telephone systems support your team?

Your phone system does more than make and receive calls. It helps you:

Route calls quickly with auto attendant menus
Reduce missed calls with call queues and ring groups
Improve visibility with call monitoring and call recording
Support remote working with mobile apps and VoIP desk phones
Work across devices, from desk phones to mobile phones

These tools create a communication system designed for small business phone systems, office phone systems, and PBX systems used by growing teams.

How much can you save on line rental and call costs?

Our direct access to Openreach systems lets you reduce costs on business phone lines compared to major providers. You save money on:

Typical Line Rental Prices:

PSTN – £9.99
ISDN 2 – £11.00
ISDN 30 – £11.00
VoIP – £4.99

What does installation, support and maintenance include?

You get full support throughout the setup process and beyond. We handle:

New installations
System upgrades
Fault fixing
Line rental and call packages
PBX systems, SIP, PSTN, ISDN and VoIP technology
Ongoing service and maintenance

Your business telephone system works smoothly because our engineers install everything to manufacturer standards and provide ongoing support whenever you need it.

Why choose us for your business telephone systems?

You get a system that works around your workflow, supports remote working, and gives you the tools needed to deliver a smooth customer experience. You can choose small business phone systems, office phone systems, or VoIP systems that grow with you. You stay connected across desk phones, cordless phones, conference phones, and mobile devices.

With expert installation, flexible contracts, and ongoing support, you have everything you need to run a reliable and modern communication system.

Ready to upgrade your business telephone system?

You can create a phone system that supports your team, improves your customer experience, and gives your business room to grow. Call us today and choose the right business telephone system for your company.

Typical Line Rental Prices

Our direct access into Openreach’s systems allows us to offer big savings against BT & many of the other big companies passing those savings directly onto our customers, our typical costs are from;

	Per Line
PSTN	£9.99
ISDN 2	£11.00
ISDN 30	£11.00
VoIP	£4.99

Typical Call Charge Prices

Our direct access into Openreach’s systems allows us to offer big savings against BT & many of the other big companies passing those savings directly onto our customers, our typical costs are from;

	Day	Evening	Weekend
Local	1p	1p	1p
National	1p	1p	1p
0845	3.7p	2p	1p
0870	3p	3p	3p
O2	3.5p	3.5p	3.5p
Vodaphone	3.5p	3.5p	3.5p
Orange	3.5p	3.5p	3.5p
T-Mobile	3.5p	3.5p	3.5p
Virgin	3.5p	3.5p	3.5p
Three	3.5p	3.5p	3.5p

Business Telephone Systems Yorkshire FAQs

Can we keep our existing business phone numbers?

Yes. In many cases, you can keep your existing business numbers when changing or upgrading your phone system. We can check your current setup, explain what is possible and plan the switch so customers can still reach you on the numbers they already use.

What type of phone system is right for our business?

That depends on how your team works, how many calls you handle and whether staff are office-based, remote or split across different sites. We can help you choose between a traditional phone system, VoIP system, PBX setup or hybrid option, then recommend a setup that fits your day-to-day needs.

Can a new phone system help us stop missing calls?

Yes. Features such as call routing, ring groups, call queues, voicemail, auto attendant menus and call forwarding can make it easier to manage busy periods. This helps calls reach the right person or department instead of being missed or left unanswered.

Can staff take business calls when they are away from the office?

Yes. A modern VoIP phone system can allow staff to make and receive business calls using desk phones, cordless phones, mobile apps or other connected devices. This is useful for remote workers, multi-site teams and businesses that need more flexible call handling.

Will you install and support the system after it goes live?

Yes. We can help with installation, system upgrades, fault fixing, line rental, call packages and ongoing maintenance. The aim is to make sure your phone system is set up properly, works reliably and has support available when you need it.

I would like to thank you for your help recently when the York Against Cancer hard drive failed. A member of your staff came out identified the problem, lent us a temporary drive and then came back to replace with a brand new hard drive. This could have caused considerable business disruption but because of 1st bytes efficiency York Against Cancer suffered minimal down time. 1st byte always do what they say they’re going to do, on time and professionally.

1st Byte are always professional, helpful and reliable – and on one occasion, arranged for a totally destroyed hard drive’s data to be fully retrieved, saving us a small fortune!

1st Byte has exceeded our expectations on several occasions – I would highly recommend them and will continue to use the service.

We look for like-minded companies when working on any project and have been wholly impressed with both your service levels and customer service. The switch-over from all our IT systems from existing suppliers to yourselves was seamless, with everything explained so that even I could understand what was going on! The ongoing support has been fantastic, with any problems sorted out unbelievably quickly.

I’d like to say a big thank you to you and Tom & your employees for retrieving my precious files. As you know my external hard drive fried, possible caused by a power surge. I’m grateful that your team had the skills & knowledge to be able to strip down the casing of the hard drive and salvage the files. Well done to your team & I must also add that they were extremely accommodating and professional. I wouldn’t hesitate in recommending your company to anyone in need of IT experts like yourselves.

Business Telephone Systems in Yorkshire