Subject: Important Update: Pricing Changes from February 2026

Quick heads-up about an upcoming change to your services provided by us.

What’s Happening

Starting from February, there will be an 9% price increase on all products and services.

We’ve held our prices steady for over 18 months, but this adjustment now reflects rising operational costs from Microsoft, Openreach, Avast and various other suppliers.

What This Means For You

Your monthly/annual subscription will increase by 9% from your first billing cycle in February.

Why We’re Letting You Know Now

We believe in transparency and wanted to give you ample time to:

• Review your current subscriptions
• Adjust budgets if needed
• Discuss any concerns with our team

The 1st Byte Commitment

Despite this increase, we remain committed to providing you with:

• The highest quality IT and telecoms support
• Personalised service tailored to your business needs
• Proactive management of your Microsoft environment
• Quick response times when issues arise

Questions or Concerns?

Our team is here to help. If you’d like to discuss how this change affects your specific subscription or explore cost-optimisation options, please contact us at 01904 890690 or email our Accounts Team on accounts@1st-byte.com.

We value your business and look forward to continuing our partnership.