1st Byte IT & Telecoms began in 2008 when founder Tom Ellerby spotted a gap in York's business landscape.

Local companies needed more than just technical fixes. They needed a partner who understood their business goals.

What started as a vision to provide reliable IT support has grown into a comprehensive technology service trusted by businesses throughout Yorkshire.

Our journey hasn't been about becoming the biggest. It's been about becoming the best.

Who We Are

• Support Engineers who bring technical precision to every project
• Senior Support Engineers, whose advanced troubleshooting skills have saved countless business hours
• Marketing & Administration team who ensure our operations run as smoothly as the systems we maintain

Tech companies are everywhere. But 1st Byte is different.

While others offer one-size-fits-all solutions, we take time to understand your unique business needs. This personalised approach means you get exactly what you need—nothing more, nothing less.

Our team holds certifications from industry leaders including Microsoft and Draytek, ensuring we deliver solutions that meet the highest standards.

And unlike national providers who keep you waiting, our York location means we can be at your door quickly when you need us most.

We believe prevention beats cure every time.

Our proactive monitoring catches small issues before they become big problems. This approach means less downtime for you and more productivity for your team.

When we implement new systems, we don't just walk away. We ensure your team understands how to use them effectively, maximising your return on investment.

And we speak plain English, not tech jargon. You'll always understand what we're doing and why it matters to your business.

Our business CCTV systems are tailored for offices, warehouses, retail outlets, and other commercial environments. With professional installation, you know your cameras are positioned correctly to detect issues, protect your property, and deliver the coverage you need.