Testimonials

What our
Customers Say…

Our customers think we are fantastic, here are a few comments what they say.


Fulford Auto Services - Quick, affordable vehicle repairs and a friendly service

“1st Byte are always professional, helpful and reliable – and on one occasion, arranged for a totally destroyed hard drive’s data to be fully retrieved, saving us a small fortune!”

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Autohorn - Based in York, helping clients hire cars, vans and cycles

“1st Byte has exceeded our expectations on several occasions – I would highly recommend them and will continue to use the service.”

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ADBELL - sign & graphics company based in Harrogate

“We look for like-minded companies when working on any project and have been wholly impressed with both your service levels and customer service.

The switch-over from all our IT systems from existing suppliers to yourselves was seamless, with everything explained so that even I could understand what was going on!

The ongoing support has been fantastic, with any problems sorted out unbelievably quickly.”

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DAVID CHARLES PHOTOGRAPHY - personal, professional, reliable and affordable photography service to all our customers

“I’d like to say a big thank you to you and Tom & your employees for retrieving my precious files. As you know my external hard drive fried, possible caused by a power surge. I’m grateful that your team had the skills & knowledge to be able to strip down the casing of the hard drive and salvage the files. Well done to your team & I must also add that they were extremely accommodating and professional. I wouldn’t hesitate in recommending your company to anyone in need of IT experts like yourselves.

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YORK AGAINST CANCER - local charity helping local people affected by cancer

I would like to thank you for your help recently when the York Against Cancer hard drive failed.  A member of your staff came out identified the problem, lent us a temporary drive and then came back to replace with a brand new hard drive.

This could have caused considerable business disruption but because of 1st bytes efficiency York Against Cancer suffered minimal down time.  

1st byte always do what they say they’re going to do, on time and professionally.”

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Ergon Financial Consultants - Financial advisers based in Pontefract

“One of the challenges we have at Ergon Financial Consultants is to maintain confidential client data. This means that we need a business partner who not only understands our business but also a business partner who can provide a quick response to any IT problem that we may encounter.

I had recently changed back office systems and I needed to put in place something to protect my historic client data. To do this, I needed to encrypt an external hard drive so that it met with certain industry specifications. I emailed across my requirements and within 24 hours my machine had the necessary encryption built in.

The service I received was quick and professional; they provided exactly what I needed at a very competitive price.”

St James Place Wealth Management - At St. James’s Place, we focus on achieving and maintaining a thorough understanding of your financial needs and aspirations

“As a busy independent mortgage advisor I often need quick and efficient help with my IT for my business.

I had spoken to many other IT companies before, who all tried to blind me with computer jargon. However, you came up with a simple and cost-effective solution which now gives me the peace of mind I required.

Your service was great and you did what you said you would do at a fraction of the cost that other IT companies quoted and you put it in plain English to me.”

Welcome Training - Welcome Training are the UK's most successful welcome host trainers

“The 1st Byte team brings all their experience to deliver outstanding results and have offered alternatives and solutions to our IT issues. They always get the job done to the highest standards and are personable and friendly to deal with.”

Evora Construction - Evora Construction are an established, professional and customer focused company providing high quality construction services

“I have used 1st Byte’s services for both hardware purchases, server installation and ongoing exchange server services. I have always found them to be user-friendly, responsive and great value for money.”