About Us

Business IT & Telecoms

Sales, Support & Training

Providing IT & Telecom technology solutions tailored for all your individual IT, Network & Telecom needs.


ABOUT US

Since 2007 we have been passionate about customer service and the attention to detail we give every customer. As a team we’ve been providing Business IT & Telecom Sales and Support in York for a decade – specialising in working with the creative and publishing industries and a rainbow of small and medium-sized businesses in all sectors.

Combined, we clock up more than 30 years’ experience supporting our clients’ technical needs – from planning the best solutions to zooming in like the fourth emergency service when things go wrong.

Think of us as the invaluable extra member of your team: personal, professional and cost-effective. We build up long term relationships with our clients – understanding their businesses in depth, so we can give them the very best recommendations to help them grow and thrive.

As a Microsoft-certified partner and having Apple-certified Macintosh technicians, we cover all aspects of IT, including Windows desktops, laptops and servers, telecoms and network infrastructure.

On the telecoms side we have Panasonic trained technicians who have a vast experience in phone systems, voip and everything else that connects to a phone system ensuring you can make and receive a call 24/7.

We specialise in businesses in Yorkshire and the surrounding counties but we can work nationwide if you need us. Whatever your requirements, please don’t hesitate to get in touch.




We specifically provide support to Yorkshire and the surrounding counties, however we can also act nationwide if required. A personal, professional, cost effective, service comes as standard. If you have a problem with your IT infrastructure or Telephone System don’t hesitate to contact us today.

“Offering a range of IT & Telecom Sales and Support to suit all business sizes, we are the perfect technology partner” – Tom Ellerby, Managing Director








Our Team


Tom Ellerby
Managing Director

Annette Ellerby
Finance Director

Michael Jarrett
Office Manager

Joe Holliday
Senior Support Engineer

Tony Dowson
Support Engineer

Chris Branston
Junior Support Engineer


Our Clients






  • “1st Byte are always professional, helpful and reliable – and on one occasion, arranged for a totally destroyed hard drive’s data to be fully retrieved, saving us a small fortune!”

    FULFORD AUTO SERVICES
  • “1st Byte has exceeded our expectations on several occasions – I would highly recommend them and will continue to use the service.”

    AUTOHORN
  • “We look for like-minded companies when working on any project and have been wholly impressed with both your service levels and customer service. The switch-over from all our IT systems from existing suppliers to yourselves was seamless, with everything explained so that even I could understand what was going on! The ongoing support has been fantastic, with any problems sorted out unbelievably quickly.”

    ADBELL SIGN SYSTEMS
  • “I’d like to say a big thank you to you and Tom & your employees for retrieving my precious files. As you know my external hard drive fried, possible caused by a power surge. I’m grateful that your team had the skills & knowledge to be able to strip down the casing of the hard drive and salvage the files. Well done to your team & I must also add that they were extremely accommodating and professional. I wouldn’t hesitate in recommending your company to anyone in need of IT experts like yourselves. "

    DAVID CHARLES PHOTOGRAPHY
  • “ would like to thank you for your help recently when the York Against Cancer hard drive failed. A member of your staff came out identified the problem, lent us a temporary drive and then came back to replace with a brand new hard drive. This could have caused considerable business disruption but because of 1st bytes efficiency York Against Cancer suffered minimal down time. 1st byte always do what they say they’re going to do, on time and professionally."

    YORK AGAINST CANCER